RMweb Gold Oldddudders Posted February 8, 2020 RMweb Gold Share Posted February 8, 2020 34 minutes ago, Sojourner said: Oh, gosh, I hadn't even realised I'd typed in BOLD text, for chrissake. Yes, of course it's supposed to be aggressive, but for heavens sake, what a lot of fuss about nothing. I was just concerned that my order had been "recognised", and a simple 30second response would have alleviated my worries. Yes, we know the man has a "stressful" fulltime job - well so do I - but either he wants to run a small business or he doesn't. Surely it's only courtesy to reply - I sent the order and money over 4 weeks ago, so am understandably worried that he could have even gone out of business. And thanks for the positive replies. Well, that should have successfully disposed of any goodwill people were offering you. 6 Link to post Share on other sites More sharing options...
DavidH Posted February 10, 2020 Share Posted February 10, 2020 On 08/02/2020 at 17:08, Oldddudders said: Well, that should have successfully disposed of any goodwill people were offering you. What a pity the disagree button was removed. 1 3 Link to post Share on other sites More sharing options...
RMweb Gold Enterprisingwestern Posted February 10, 2020 RMweb Gold Share Posted February 10, 2020 14 minutes ago, DavidH said: What a pity the disagree button was removed. Most definitely!! Mike. 1 1 Link to post Share on other sites More sharing options...
Din Posted February 10, 2020 Share Posted February 10, 2020 Odd that, I placed an order with him and paid for it and it arrived within the week. I don't expect amazon-style next day delivery from one-man-bands. 2 Link to post Share on other sites More sharing options...
RMweb Gold Oldddudders Posted February 10, 2020 RMweb Gold Share Posted February 10, 2020 I suspect that batch manufacturing by RT and his suppliers mean that when you order the item may or may not be in stock. If he is busy with the day job then it may take time for the item to be available again. We can't possibly expect live stock positions from cottage industries. 6 2 Link to post Share on other sites More sharing options...
truffy Posted February 10, 2020 Share Posted February 10, 2020 1 hour ago, Oldddudders said: We can't possibly expect live stock positions from cottage industries. A simple communication to the customer explaining the situation, however, could be expected. 3 Link to post Share on other sites More sharing options...
Steamport Southport Posted February 10, 2020 Share Posted February 10, 2020 1 hour ago, truffy said: A simple communication to the customer explaining the situation, however, could be expected. The situation is clearly written on the website. Quote Please note due to my full time job, on the odd occasion orders can be delayed for up to 28 days which I apologise for, I do try my best to complete orders as soon as I can. It is not possible to give any delivery dates due to the nature of my full time job. And the fact many of the railways in that part of the world are currently closed due to Storm Ciara then delays are expected. As a result of flooding caused by Storm Ciara, Transport for Wales and Network Rail are strongly advising all customers to check their journey arrangements prior to travel on Monday 10 February and allow plenty of time to their journey. Following very stormy conditions, high tides and strong winds on Sunday there has been some flooding on the network which means that certain lines will remain closed on Monday. The safety of our customers and colleagues is our absolute priority and we are working closely together to minimise any disruption by doing all we can to keep our customers moving and informed. The following lines will be closed from the start of service on Monday whilst teams assess and start making repairs to damage: - Conwy Valley: NO SERVICE between Llandudno Junction & Blaenau Ffestiniog. Local roads have been reported as impassable and therefore a replacement bus service is not in operation. - Cambrian Line: Services between Shrewsbury and Machynlleth have been reinstated A rail replacement bus service will operate from Machynlleth to Aberystwyth and between Machynlleth to Pwllheli. The bus services will start from 5 minutes after the original train time from Aberystwyth and Machynlleth. https://tfwrail.wales/homepage Jason Link to post Share on other sites More sharing options...
RMweb Gold Oldddudders Posted February 10, 2020 RMweb Gold Share Posted February 10, 2020 And temporarily closed railways are part of RT's day job, providing replacements on rubber tyres. 1 Link to post Share on other sites More sharing options...
RMweb Gold Popular Post RThompson Posted February 29, 2020 Author RMweb Gold Popular Post Share Posted February 29, 2020 Hello everyone, sorry for the delay in replying. As many of you have gathered, I have been very busy with work working very long hours and having to stay away at times. of course this has an affect on RT Models as my job has unpredictable hours and days. Not only has the railways been affected but so has my local area from flooding so it's been chaotic the last few months. I try to get orders done when I can and usually get called out to go and cover something immediately so adds further to delays. My life is very unpredictable and to be honest over Christmas was suffering from depression so that didn't help me personally. 34 Link to post Share on other sites More sharing options...
RMweb Gold 46444 Posted March 28, 2020 RMweb Gold Share Posted March 28, 2020 Just to say a big thankyou to RT Models. I ordered two pairs of Sentinel buffers earlier in the week. They arrived this morning. Brilliant castings and excellent service as ever. Thanks once again Richard. Cheers, Mark 1 1 Link to post Share on other sites More sharing options...
RMweb Gold Popular Post RThompson Posted March 28, 2020 Author RMweb Gold Popular Post Share Posted March 28, 2020 (edited) Hello everyone, hope you are all well with the current climate. Unlike many of you though, I'm not on lock down as I'm still required to transport workers far and wide. With this is mind, the usual delays to orders do still apply but In the next few hours unless I'm called out, I should have all orders bar one finally completed and being posted out on Monday . I will try my best to keep the website updated with stock availability, however restocking won't be happening for a while as a few manufacturers have closed down during lock down. I am restricting my movements so aim to go to the postbox just a couple of days a week and post office just once a week. Hopefully all will be over in the next 3 weeks and try to get back to normal. You never know, I might even get free time to do some model making myself! Regards Robert Edited March 28, 2020 by RThompson 4 2 19 Link to post Share on other sites More sharing options...
RMweb Gold RThompson Posted May 10, 2020 Author RMweb Gold Share Posted May 10, 2020 Hello everyone, famous last works from me last time about the situation! At the moment, Etches are running out and I cannot restock until the etchers reopen which has affected a lot of other businesses but castings I am fine on. I am doing my best to keep up with stock levels and sometimes discovering stock elsewhere during my clean up so you never know what could reappear. At the moment in between building models for myself for a nice change, I'm back to redesigning kits so the next release should be the 4mm scale Ironstone dump car wagon having learnt a lot from the first design. A lot of reworking is going into this where there was issues but also to make it easier to build. Hopefully I should have some other kits designed and sent ready to have test etches done when the etcher reopen. I wont be restocking everything at one as this will help free capacity for other businesses for now, only the popular items or those who may have already paid for it. 7 Link to post Share on other sites More sharing options...
mozzer models Posted May 10, 2020 Share Posted May 10, 2020 1 hour ago, RThompson said: Hello everyone, we got a deliver on Saturday from ppd 1 Link to post Share on other sites More sharing options...
RMweb Gold RThompson Posted May 11, 2020 Author RMweb Gold Share Posted May 11, 2020 16 hours ago, mozzer models said: we got a deliver on Saturday from ppd I better finish my drawings and get my order in! Thank you Mozzer Link to post Share on other sites More sharing options...
mozzer models Posted May 11, 2020 Share Posted May 11, 2020 38 minutes ago, RThompson said: I better finish my drawings and get my order in! Thank you Mozzer it was a repeat etch 1 Link to post Share on other sites More sharing options...
RMweb Gold RThompson Posted June 7, 2020 Author RMweb Gold Share Posted June 7, 2020 Hello everyone, Just to keep you all updated. Etches have been ordered a few weeks ago as the etchers reopened. I don't know when these will arrive but hopefully not too long. If something is out of stock and you want to purchase it, you can do this now but be aware of the delay in posting it as I do not know when the etchers will post them out. I have resubmitted the 4mm scale, 00/EM/P4 Ironstone side tipper dump car drawings for its next test etch. Hopefully it should build ok now and corrected some of its faults. There is some other kits under development at the moment and some test drawings will be reworked on. 9 1 2 Link to post Share on other sites More sharing options...
RMweb Premium jessy1692 Posted June 7, 2020 RMweb Premium Share Posted June 7, 2020 5 hours ago, RThompson said: Hello everyone, Just to keep you all updated. Etches have been ordered a few weeks ago as the etchers reopened. I don't know when these will arrive but hopefully not too long. If something is out of stock and you want to purchase it, you can do this now but be aware of the delay in posting it as I do not know when the etchers will post them out. I have resubmitted the 4mm scale, 00/EM/P4 Ironstone side tipper dump car drawings for its next test etch. Hopefully it should build ok now and corrected some of its faults. There is some other kits under development at the moment and some test drawings will be reworked on. Other kits under development...! Dare i ask is Barber edging closer?? Cheers RT James 1 Link to post Share on other sites More sharing options...
RMweb Gold TheSignalEngineer Posted June 7, 2020 RMweb Gold Share Posted June 7, 2020 22 minutes ago, jessy1692 said: Dare i ask is Barber edging closer?? Hope so. I need a proper haircut. 3 Link to post Share on other sites More sharing options...
RMweb Premium jessy1692 Posted June 7, 2020 RMweb Premium Share Posted June 7, 2020 1 minute ago, TheSignalEngineer said: Hope so. I need a proper haircut. Haha join the club, desparately need a barber.... a Harrogate Gas Works Barber! Link to post Share on other sites More sharing options...
RMweb Gold RThompson Posted December 5, 2020 Author RMweb Gold Share Posted December 5, 2020 (edited) Hello everyone, It's hard to believe its been since June since I last replied to this topic as I have been flat out with everything. I have virtually caught up with orders now with the final current ones being packed this weekend provided I don't get called out for anything. Any others orders being placed should be posted in time for Christmas, the cut off being 17th December 18.00 unless it goes out Special delivery at extra cost. Postage rates have been changed, UK £2.00 orders up to £14.99 £3.95 orders from £15.00 to £59.99 Post free orders over £60.00 and sent special delivery. As a special note, I do have x4 of my elusive 4mm scale, 009 gauge De Winton loco kits in stock currently. Edited December 5, 2020 by RThompson 7 1 3 Link to post Share on other sites More sharing options...
rope runner Posted December 9, 2020 Share Posted December 9, 2020 We're very quick to jump on the one-man cottage industries sometimes regarding wait times or communication but we've not been very good historically on RMweb with noting where excellent service has been received. Parts ordered Saturday and arrived Tuesday. Well-packaged and sensibly priced postage. Can't ask for much better than that in my view. Paul A. (a repeat customer, repeatedly) 9 1 1 Link to post Share on other sites More sharing options...
jonhall Posted December 20, 2020 Share Posted December 20, 2020 I finally got around to lettering my RW wagon - I suspect it should read London Underground, but when dealing with white transfers, beggars can't be choosers. 5 Link to post Share on other sites More sharing options...
RMweb Gold RThompson Posted December 22, 2020 Author RMweb Gold Share Posted December 22, 2020 That is fantastic Jon. The examples I photographed and measured still had London Transport on them although faded. Link to post Share on other sites More sharing options...
RMweb Gold RThompson Posted December 22, 2020 Author RMweb Gold Share Posted December 22, 2020 (edited) Hello everyone, Regarding the current situation with orders to the EU, unfortunately for now I won't be able to dispatch orders to any country in the EU until further notice. Orders within the UK and the rest of world are ok. I will resume posting orders after Christmas as I know the Royal Mail are over whelmed with the amount of post they are handling. Thank you to all who has ordered from me, this year in particular has been a very challenging year for all sorts of reasons. I would like to wish you all a merry Christmas and a happy new year. Edited December 22, 2020 by RThompson 3 11 Link to post Share on other sites More sharing options...
Popular Post Jack P Posted December 22, 2020 Popular Post Share Posted December 22, 2020 I've clearly not hawked this around enough. Thanks to @RThompsonfor the excellent parts. Replacement cab, Ashpan, front steps and draincocks. 19 3 Link to post Share on other sites More sharing options...
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