Crisis Rail Posted May 24 Share Posted May 24 Booked a Premier Dalesman Trip for the in-laws in June. Paid £100 deposit February £631 balance due requested by WCRC Attempted to pay. Server down not accepting online payments. Emails unanswered. Phone calls busy on holding loop (with generic extremely annoying music) Any similar experiences maybe connected to the ORR and Mk1 fiasco ? 1 Link to post Share on other sites More sharing options...
roythebus1 Posted May 24 Share Posted May 24 Yep quite likely. Have a dinner on the KESR's Wealden Pullman, the food is wonderful on there. 1 Link to post Share on other sites More sharing options...
Crisis Rail Posted May 25 Author Share Posted May 25 Result. Server down IT issue . Lines busy with all the Glenfinnan cancellations. Full refund given by return phone call. Shame really. Link to post Share on other sites More sharing options...
Crisis Rail Posted May 25 Author Share Posted May 25 8 hours ago, roythebus1 said: Yep quite likely. Have a dinner on the KESR's Wealden Pullman, the food is wonderful on there. Thanks. Probably do the Cumbrian Coast on a 156 with a TESCO Meal Deal 👍🏻 1 6 Link to post Share on other sites More sharing options...
roythebus1 Posted May 25 Share Posted May 25 At least on a mk1 train you ought to be able to get the typical British Railways curled-up ham sandwiches. 1 2 Link to post Share on other sites More sharing options...
25901 Posted May 28 Share Posted May 28 On 25/05/2024 at 08:00, Crisis Rail said: Result. Server down IT issue . Lines busy with all the Glenfinnan cancellations. Full refund given by return phone call. Shame really. Probably can't get in office, it's a door locking issue lol 3 Link to post Share on other sites More sharing options...
RMweb Gold BoD Posted May 29 RMweb Gold Share Posted May 29 Maybe I’m being thick but I don’t understand your posts. You booked and paid deposit. They requested balance. You tried online ad by phone. Didn’t succeed. Eventually full refund given. Did you request refund or have they cancelled? Link to post Share on other sites More sharing options...
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