Tiddles47 Posted October 21, 2022 Share Posted October 21, 2022 I’m trying to log into my account but without success, my password stored in my iPad isnt working, even after asking if ‘m a robot! Tried the “forgot password” route and the same thing happens. Any ideas guys? Link to post Share on other sites More sharing options...
RMweb Premium ERIC ALLTORQUE Posted October 21, 2022 RMweb Premium Share Posted October 21, 2022 Have you checked in the bathroom mirror,have you turned into a robot and its blocking you?? 2 Link to post Share on other sites More sharing options...
Accurascale staff McC Posted October 21, 2022 Accurascale staff Share Posted October 21, 2022 31 minutes ago, Tiddles47 said: I’m trying to log into my account but without success, my password stored in my iPad isnt working, even after asking if ‘m a robot! Tried the “forgot password” route and the same thing happens. Any ideas guys? Make sure you are allowing cookies and not in privacy mode or similar? The site can block you for a bit if you try the wrong password a lot so try a password reset / forgot password link from your phone or another browser? Link to post Share on other sites More sharing options...
Tiddles47 Posted October 21, 2022 Author Share Posted October 21, 2022 14 minutes ago, McC said: Make sure you are allowing cookies and not in privacy mode or similar? The site can block you for a bit if you try the wrong password a lot so try a password reset / forgot password link from your phone or another browser? No, nothings changed. Ive tried on a different browser and my phone but the same thing happens. If i try a password reset, it still says the same thing. Link to post Share on other sites More sharing options...
Accurascale staff McC Posted October 21, 2022 Accurascale staff Share Posted October 21, 2022 16 minutes ago, Tiddles47 said: No, nothings changed. Ive tried on a different browser and my phone but the same thing happens. If i try a password reset, it still says the same thing. drop support a line perhaps with screenshots. We can’t really provide account support on a public forum. 1 Link to post Share on other sites More sharing options...
NIRCLASS80 Posted October 21, 2022 Share Posted October 21, 2022 (edited) My account is also doing the old, This Account Is not recognised. Just after attempting login again and everything worked fine. There might be some Apple update or something going on as I had a similar problem with another website earlier. Edited October 21, 2022 by NIRCLASS80 Link to post Share on other sites More sharing options...
Accurascale staff McC Posted October 21, 2022 Accurascale staff Share Posted October 21, 2022 3 minutes ago, NIRCLASS80 said: My account is also doing the old, This Account Is not recognised. that means the website you are logging into doesn’t recognize the email you are trying. Either it’s the wrong site or the wrong email 1 Link to post Share on other sites More sharing options...
NIRCLASS80 Posted October 21, 2022 Share Posted October 21, 2022 Just now, McC said: that means the website you are logging into doesn’t recognize the email you are trying. Either it’s the wrong site or the wrong email Same site as I have it saved on my favourites, but working fine now. I have got to say that there can’t be many manufacturers responding within minutes on a Friday night. Great service 1 Link to post Share on other sites More sharing options...
RMweb Gold adb968008 Posted October 22, 2022 RMweb Gold Share Posted October 22, 2022 I had the same problem yesterday. using safari At login, login, recaptcha was redirecting to the register subsection, but also displaying a line error message saying, my username was taken and a second line error message also that my password was incorrect. It replicated in chrome. but an hour later it was fine, and I paid up a half dozen invoices :-) Link to post Share on other sites More sharing options...
Accurascale staff McC Posted October 22, 2022 Accurascale staff Share Posted October 22, 2022 Sounds like it might have been a Shopify glitch! Thanks for letting us know! Link to post Share on other sites More sharing options...
Tiddles47 Posted October 22, 2022 Author Share Posted October 22, 2022 1 hour ago, adb968008 said: I had the same problem yesterday. using safari At login, login, recaptcha was redirecting to the register subsection, but also displaying a line error message saying, my username was taken and a second line error message also that my password was incorrect. It replicated in chrome. but an hour later it was fine, and I paid up a half dozen invoices :-) Thats what is happening with me. Even on chrome. Still not working. Link to post Share on other sites More sharing options...
RMweb Gold Roy Langridge Posted October 22, 2022 RMweb Gold Share Posted October 22, 2022 10 minutes ago, Tiddles47 said: Thats what is happening with me. Even on chrome. Still not working. All good here - IOS 15.7 and Safari. Looks to be platform dependent. Roy Link to post Share on other sites More sharing options...
RMweb Premium ERIC ALLTORQUE Posted October 30, 2022 RMweb Premium Share Posted October 30, 2022 I have a mate called Domonic who has give up trying,he just cannot get passed the are you a robot question,even had cash to use........ 3 Link to post Share on other sites More sharing options...
RMweb Gold adb968008 Posted October 31, 2022 RMweb Gold Share Posted October 31, 2022 14 hours ago, ERIC ALLTORQUE said: I have a mate called Domonic who has give up trying,he just cannot get passed the are you a robot question,even had cash to use........ What grade covid mask is that ? 1 Link to post Share on other sites More sharing options...
RMweb Premium ERIC ALLTORQUE Posted October 31, 2022 RMweb Premium Share Posted October 31, 2022 4 hours ago, adb968008 said: What grade covid mask is that ? Its three years work of a buddy,its not for the claustrophobic......after 10mins hes wanting out,we have been taking it around town so he called at bank to buy us a coffee at shop. Link to post Share on other sites More sharing options...
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