RMweb Premium John Isherwood Posted May 19, 2021 RMweb Premium Share Posted May 19, 2021 I have just been notified that my pre-order for Hornby R3897 Ruston 88DS 4wDM diesel shunter 20 in BR blue has been cancelled, as they cannot obtain sufficient stock from Hornby. This seems to be a common problem amongst list members; is this symptomatic of Hornby moving towards direct sales only? John Isherwood. Link to post Share on other sites More sharing options...
jcredfer Posted May 19, 2021 Share Posted May 19, 2021 1 minute ago, cctransuk said: I have just been notified that my pre-order for Hornby R3897 Ruston 88DS 4wDM diesel shunter 20 in BR blue has been cancelled, as they cannot obtain sufficient stock from Hornby. This seems to be a common problem amongst list members; is this symptomatic of Hornby moving towards direct sales only? John Isherwood. There was, if I remember correctly, a previous, similar event with Hattons, possibly the Rocket, possibly not. They had simply taken more orders than they had been allocated, in the hope that there would be enough others becoming spare, elsewhere and it backfired - 'cos there were no spares, as it turned out. Perhaps the same, or similar event again? Link to post Share on other sites More sharing options...
RMweb Premium Hippo Posted May 19, 2021 RMweb Premium Share Posted May 19, 2021 I've just had the same. I had quite a few pre-orders with them for Hornby items that have all been cancelled. It would be nice if Hattons could give a better explanation as to why they have all been cancelled As it is they no longer stock Bachmann, if they aren't going to stock Hornby either.... 1 Link to post Share on other sites More sharing options...
RMweb Premium John Isherwood Posted May 19, 2021 Author RMweb Premium Share Posted May 19, 2021 Just now, jcredfer said: There was, if I remember correctly, a previous, similar event with Hattons, possibly the Rocket, possibly not. They had simply taken more orders than they had been allocated, in the hope that there would be enough others becoming spare, elsewhere and it backfired - 'cos there were no spares, as it turned out. Perhaps the same, or similar event again? Unfortunately, the net result will be that I am reallocating my pre-orders for other items from Hattons. Once bitten, twice shy. John Isherwood. 2 1 Link to post Share on other sites More sharing options...
RMweb Premium Legend Posted May 19, 2021 RMweb Premium Share Posted May 19, 2021 (edited) 8 minutes ago, cctransuk said: I have just been notified that my pre-order for Hornby R3897 Ruston 88DS 4wDM diesel shunter 20 in BR blue has been cancelled, as they cannot obtain sufficient stock from Hornby. This seems to be a common problem amongst list members; is this symptomatic of Hornby moving towards direct sales only? John Isherwood. There is a thread on similar cancelled pre orders John No one knows . However we do know that Hattons is particularly affected , perhaps because they are the biggest, or perhaps Hornby think they can have the trade to themselves . Who knows. We do know other traders affected, but perhaps not to same extent. Usually the model is available still to order direct from Hornby . So with no hard information , and no one asking questions I think we have to come to our own conclusions Edited May 19, 2021 by Legend 4 Link to post Share on other sites More sharing options...
Wheatley Posted May 19, 2021 Share Posted May 19, 2021 Still available to pre-order from Hornby, Antics, Kernow and Frizinghall. 1 Link to post Share on other sites More sharing options...
RMweb Premium John Isherwood Posted May 19, 2021 Author RMweb Premium Share Posted May 19, 2021 1 minute ago, Wheatley said: Still available to pre-order from Hornby, Antics, Kernow and Frizinghall. Order duly placed with Kernow. John Isherwood. 1 Link to post Share on other sites More sharing options...
Shoey Posted May 19, 2021 Share Posted May 19, 2021 I’ve just had my pre-order for Hornby R3872 “Trainbow” GWR 800 cancelled. This has happened to me before on other items from Hattons which meant missing out. In future, I’ll be sourcing from elsewhere leaving Hattons last port of call... 3 Link to post Share on other sites More sharing options...
Cor-onGRT4 Posted May 19, 2021 Share Posted May 19, 2021 All of the rest of mine Hornby pre orders, SR Nelson , 2 SR dining saloon , Peckett W4 Crawshaw, 2 LNER P2 's and even rose cottage, all gone now, very dissapointed because the SR items were ordered at once when announced, so wondering which criterion they used for who get cancelled and who are not, unless they get non of these all. 1 2 Link to post Share on other sites More sharing options...
Ben B Posted May 19, 2021 Share Posted May 19, 2021 Same with the NR yellow bubblecar I'd ordered. I expect the Hornby website will have no problem with stocks... 1 Link to post Share on other sites More sharing options...
Zunnan Posted May 19, 2021 Share Posted May 19, 2021 It’s not just Hattons, I’ve had a phone call recently from my local shop saying they are unable to fulfil any of my Hornby pre-orders. 1 1 Link to post Share on other sites More sharing options...
Chris M Posted May 19, 2021 Share Posted May 19, 2021 It would be good if there was an explanation from someone. I have heard from other shop owners that Hornby aren’t always very supportive of retailers. Also I’ve heard that, due to demand exceeding supply, retailers don’t always get what they order from various suppliers. It does seem to me that It Hattons aren’t doing themselves any favours by not explaining why. 2 Link to post Share on other sites More sharing options...
woodenhead Posted May 19, 2021 Share Posted May 19, 2021 (edited) And we have a massive thread about this already Edited May 19, 2021 by woodenhead link 1 Link to post Share on other sites More sharing options...
Recommended Posts