RMweb Gold Trofimow Posted October 26, 2023 RMweb Gold Share Posted October 26, 2023 Oh Dear! I must admit that I had been somewhat put off buying one of these by the issues that seem to have arisen, but I weakened and ordered one from a major retailer, DCC fitted by them. It arrived this morning, all intact, no blemishes or bits fallen off. Initial test running revealed no undue chassis wobbles, so I thought I'd struck lucky and got a good'un. Sadly, not so. Running is unreliable, with all the symptoms of intermittent pick up. It's the same on the rolling road, test circuit and layout, so I guess I've got the dreaded plunger pick up troubles. I've e-mailed the retailer, awaiting their response on the way forward. 4 Link to post Share on other sites More sharing options...
Grimfool Posted October 27, 2023 Share Posted October 27, 2023 I received my NCB 1509 back from Rapido yesterday and happy to say it looks perfect and runs well. I must admit I didn't realise that the steps on the front buffer beam were supposed to be crooked 😀😀 4 Link to post Share on other sites More sharing options...
tlm Posted October 27, 2023 Share Posted October 27, 2023 I'm sure many of you will have seen Rapido UK Newsletter No. 36 circulated by email at lunchtime today. The section on the 15xx, while on the one hand acknowledging problems, on the other hand attempts to play these down dramatically with comments such as: "These problems were not present in the development prototypes, the sign-off sample models, or the QC samples we examined from the main shipment . . . " Sorry, but I simply don't buy that. While there are those lucky enough to have excellent models, too many of us don’t. They then proceed to criticise some who have sent their models back for rectification only to be returned in precisely the same condition in which they were sent. If you've read the content you will have noted the following comment criticising those who dare to do so as follows: " . . . sadly we also get a lot of others that have been caught up in the (often) online hype from certain pages and reviewers. These get sent back as ‘poor runners’ etc and we check them out only to find there are no issues, but the customer (or retailer) just wanted them checked and serviced. . . . " Mine, as I have reported in previous posts, had several issues, including sections of the body assembled so far out of alignment so that the firebox light illuminates the entire right side running plate and shines through gaps around the cab and tank side on the right-hand side of the loco, but its inability either to run more than half a wheel revolution or its derailing at the first opportunity whether by excessive wobble/waddle, or as a result of its excentric wheels, is frankly pathetic. It goes on to describe these issues as " . . . these decoration/assembly issues . . . ". Sorry guys, but excentric wheels, and wheel centres way off the actual centre of the wheels are neither decoration nor assembly issues. I can assure our friends at Rapido that this is neither hype nor unjustified criticism. The 15xx could well have been Model of the Year by a considerable margin, but the fact is that with these issues it simply isn't. As I paid full DCC Sound price by direct order from Rapido, I could have sent mine back but, as per previous posts, I'll wait until Rapido confirm availability of replacement chassis, complete wheelsets including fitted connecting rods, or even just sets of replacement driving wheels, which hopefully they will do eventually (they have my details), and I'll rectify mine myself. I've built enough brass loco kit chassis in my time that run straight and true, that I'm neither prepared to settle for a warranty repair that runs "within tolerances" (for which read probably still wobbles/waddles but not as badly as some), nor, at least at the moment, am I prepared to make this one of my most expensive ever 0-6-0s by commissioning some decent wheelsets, balance weights, etc., from Ultrascale. In the meantime Rover is in a glass cabinet for my amusement from time to time, sitting there with its left rear wheel cocked in mid-air. Link to post Share on other sites More sharing options...
RMweb Premium Mallard60022 Posted October 27, 2023 RMweb Premium Share Posted October 27, 2023 16 minutes ago, tlm said: I'm sure many of you will have seen Rapido UK Newsletter No. 36 circulated by email at lunchtime today. The section on the 15xx, while on the one hand acknowledging problems, on the other hand attempts to play these down dramatically with comments such as: "These problems were not present in the development prototypes, the sign-off sample models, or the QC samples we examined from the main shipment . . . " Sorry, but I simply don't buy that. While there are those lucky enough to have excellent models, too many of us don’t. They then proceed to criticise some who have sent their models back for rectification only to be returned in precisely the same condition in which they were sent. If you've read the content you will have noted the following comment criticising those who dare to do so as follows: " . . . sadly we also get a lot of others that have been caught up in the (often) online hype from certain pages and reviewers. These get sent back as ‘poor runners’ etc and we check them out only to find there are no issues, but the customer (or retailer) just wanted them checked and serviced. . . . " Mine, as I have reported in previous posts, had several issues, including sections of the body assembled so far out of alignment so that the firebox light illuminates the entire right side running plate and shines through gaps around the cab and tank side on the right-hand side of the loco, but its inability either to run more than half a wheel revolution or its derailing at the first opportunity whether by excessive wobble/waddle, or as a result of its excentric wheels, is frankly pathetic. It goes on to describe these issues as " . . . these decoration/assembly issues . . . ". Sorry guys, but excentric wheels, and wheel centres way off the actual centre of the wheels are neither decoration nor assembly issues. I can assure our friends at Rapido that this is neither hype nor unjustified criticism. The 15xx could well have been Model of the Year by a considerable margin, but the fact is that with these issues it simply isn't. As I paid full DCC Sound price by direct order from Rapido, I could have sent mine back but, as per previous posts, I'll wait until Rapido confirm availability of replacement chassis, complete wheelsets including fitted connecting rods, or even just sets of replacement driving wheels, which hopefully they will do eventually (they have my details), and I'll rectify mine myself. I've built enough brass loco kit chassis in my time that run straight and true, that I'm neither prepared to settle for a warranty repair that runs "within tolerances" (for which read probably still wobbles/waddles but not as badly as some), nor, at least at the moment, am I prepared to make this one of my most expensive ever 0-6-0s by commissioning some decent wheelsets, balance weights, etc., from Ultrascale. In the meantime Rover is in a glass cabinet for my amusement from time to time, sitting there with its left rear wheel cocked in mid-air. Could you not have sent this directly to Rapido and waited for their response before posting it here? P 2 8 1 Link to post Share on other sites More sharing options...
Administrators AY Mod Posted October 27, 2023 Administrators Share Posted October 27, 2023 30 minutes ago, tlm said: play these down dramatically with comments such as: You're stirring again. You only had access restored yesterday. I'm removing it again as I'm not spending my weekend babysitting you. 12 2 Link to post Share on other sites More sharing options...
Rapido staff RapidoCorbs Posted October 27, 2023 Rapido staff Share Posted October 27, 2023 33 minutes ago, tlm said: I'm sure many of you will have seen Rapido UK Newsletter No. 36 circulated by email at lunchtime today. The section on the 15xx, while on the one hand acknowledging problems, on the other hand attempts to play these down dramatically with comments such as: "These problems were not present in the development prototypes, the sign-off sample models, or the QC samples we examined from the main shipment . . . " Sorry, but I simply don't buy that. While there are those lucky enough to have excellent models, too many of us don’t. Whether you accept it or not, it is true. We would not knowingly send out defective models, that would be extremely poor form. 33 minutes ago, tlm said: It goes on to describe these issues as " . . . these decoration/assembly issues . . . ". Sorry guys, but excentric wheels, and wheel centres way off the actual centre of the wheels are neither decoration nor assembly issues. Wheels and bushes not being pressed on properly (the most likely cause of wonky/eccentric wheels) is an assembly issue. Parts not being fitted correctly are assembly issues. Glue marks, poor paint and misprinted tampos are decoration issues. 33 minutes ago, tlm said: I can assure our friends at Rapido that this is neither hype nor unjustified criticism. The 15xx could well have been Model of the Year by a considerable margin, but the fact is that with these issues it simply isn't. You're not wrong, which is why we want to rectify them. 33 minutes ago, tlm said: As I paid full DCC Sound price by direct order from Rapido, I could have sent mine back but, as per previous posts, I'll wait until Rapido confirm availability of replacement chassis, complete wheelsets including fitted connecting rods, or even just sets of replacement driving wheels, which hopefully they will do eventually (they have my details), It is extremely unlikely (at the time of writing) that we will be supplying wheels to customers for them to fit. Of course as with all our products, your model has a limited lifetime warranty so please do drop us a line via the warranty form when you want us to look at it for you. 16 2 1 Link to post Share on other sites More sharing options...
RMweb Gold Popular Post The Stationmaster Posted October 28, 2023 RMweb Gold Popular Post Share Posted October 28, 2023 I gave mine a very careful check out on the test track yesterday evening. First it might be pertinent to say that this Code 75 Peco track is absolutely straight (t was laid against a long steel straight edgw) and is perfectly flat as it is directly fixed to a solid piece of well seasoned timber. So there are no track irregularities or cross level problems. (the track was originally built fora science experiment hence the attention to ensuring that it is spot on) Running up & down at every obtainable speed the controller would give me there was no wobble at all, absolutely none. It runs more consistently very slowly forwards than backwards but that eased and improved with further running. There is a slight tight spot which could be seen when it was test run in the shop when I collected it - that too is disappearing with running-in. I have not yet checked the back-to-backs on the wheels or run it through pointwork but its running qualities and performance thus far are what I would expect and running-in is obviously helpful. So, judging by some complaints on here, either I have got a remarkable example (although a friend who collected his from the same retailer a few days after me is also not getting any wobble) or it might be as much track related as loco related. There might be some exceptions to a general level of performance and finish in a mass produced item which sells at a marketable price and which is priced accordingly at the factory gate but some of us have definitely got examples without wobble problems or bits falling off. 10 8 3 1 Link to post Share on other sites More sharing options...
BRIAN T Posted October 31, 2023 Share Posted October 31, 2023 On 27/10/2023 at 21:52, RapidoCorbs said: Whether you accept it or not, it is true. We would not knowingly send out defective models, that would be extremely poor form. Wheels and bushes not being pressed on properly (the most likely cause of wonky/eccentric wheels) is an assembly issue. Parts not being fitted correctly are assembly issues. Glue marks, poor paint and misprinted tampos are decoration issues. You're not wrong, which is why we want to rectify them. It is extremely unlikely (at the time of writing) that we will be supplying wheels to customers for them to fit. Of course as with all our products, your model has a limited lifetime warranty so please do drop us a line via the warranty form when you want us to look at it for you. Link to post Share on other sites More sharing options...
Popular Post BRIAN T Posted October 31, 2023 Popular Post Share Posted October 31, 2023 A bit late I know since my last post regarding my 15xx ,unfortunately a heart attack got in the way,but a week ago I had my replacement model back from warranty.ok it ran backwards in DCC again , rectified in CV29,but with new chassis and new sound decoder,…and,…now runs very well. I applaud Rapido for there first class customer service regarding this model and the previous 1600 PT.having to face all these shortcomings. Having been a big Canadian modeller up until 2 years ago,Rapido.com were the benchmark for Canadian/USA locomotives in HO,they led all the other manufacturers in innovation and quality.Unfortunately this has not happened ….yet in the UK market,so so close.So let’s hope they get the accolade in the future they deserve. I hope so. 20 Link to post Share on other sites More sharing options...
KeithAnthony Posted November 2, 2023 Share Posted November 2, 2023 On 17/10/2023 at 14:44, Silver Sidelines said: Rapido have some work to do to convince people like me to buy more of their products. The test will come when the Prairie arrives! Link to post Share on other sites More sharing options...
KeithAnthony Posted November 2, 2023 Share Posted November 2, 2023 On 31/10/2023 at 18:37, BRIAN T said: a heart attack Sorry to hear and all the best for full recovery! 1 3 Link to post Share on other sites More sharing options...
RMweb Premium Mallard60022 Posted November 2, 2023 RMweb Premium Share Posted November 2, 2023 45 minutes ago, KeithAnthony said: The test will come when the Prairie arrives! I'm looking forward to seeing that. It is one Loco I could do with and I keep putting off the ones I see at Auction. Phil 1 Link to post Share on other sites More sharing options...
RMweb Premium Silver Sidelines Posted November 9, 2023 RMweb Premium Share Posted November 9, 2023 (edited) After some twelve months or more I have got round to completing the writing up of the construction of The Great Way Round. https://www.rmweb.co.uk/blogs/entry/26158-gwr-the-great-way-round-–-the-construction/ As part of the write up there is a YouTube link to a video made with the Camtruck - pushed by a Rapido 15xx. To complement the Camtruck video there is birds eye view of the 15xx travelling around the layout - behind the scenes and all. The 15xx runs very slowly and smoothly if you don't watch the chimney too long! Edited November 10, 2023 by Silver Sidelines 9 Link to post Share on other sites More sharing options...
RMweb Gold Barry Ten Posted November 10, 2023 RMweb Gold Share Posted November 10, 2023 (edited) I picked up a sound-fitted 15XX from Lord & Butler yesterday. Here's a clip of it running at slow speed across a variety of points and crossings, quite satisfactorily I would say. I'll keep an eye on the running over the next few weeks before committing to any weathering or coupling mods. (yes, I know it would have helped to turn the phone around...) Edited November 10, 2023 by Barry Ten 8 1 Link to post Share on other sites More sharing options...
No Decorum Posted November 10, 2023 Share Posted November 10, 2023 Touch wood, I seem to have been lucky. My sound version is intact and performs well. There are places where it isn’t happy but I think it’s the track rather than the loco. I feel a little unease concerning the plunger pick ups because they haven’t proved reliable in the past, especially long term. A return to the conventional arrangement might be a good idea for Rapido. 1 Link to post Share on other sites More sharing options...
Les1952 Posted November 10, 2023 Share Posted November 10, 2023 Mine (an sound-fitted NCB one) did a running-in spell at the clubroom - about 45 mins each way. I got used to the ribald comments about explosions in the cab from the over-bright and too frequent random firebox glow, and will speak to Rapido about this at Warley. It then went out to Hinckley show with NO PLACE. Unfortunately it occasionally sticks when it stops running forward, not wanting to start again. Cured by lifting it off the track and jer-jer-jiggling the wheels gently. Not good when it sticks at a show with punters watching, It has now had another two hours running in forward plus an hour in reverse. Next is to run it slowly along the programming track in each direction to see if it is still sticking..... Les 1 Link to post Share on other sites More sharing options...
Rapido staff RapidoCorbs Posted November 10, 2023 Rapido staff Share Posted November 10, 2023 38 minutes ago, Les1952 said: Mine (an sound-fitted NCB one) did a running-in spell at the clubroom - about 45 mins each way. I got used to the ribald comments about explosions in the cab from the over-bright and too frequent random firebox glow, and will speak to Rapido about this at Warley. Sounds like a threat... 4 1 Link to post Share on other sites More sharing options...
Les1952 Posted November 11, 2023 Share Posted November 11, 2023 9 hours ago, RapidoCorbs said: Sounds like a threat... no, just a chat... Les 1 1 Link to post Share on other sites More sharing options...
RMweb Premium Mallard60022 Posted November 11, 2023 RMweb Premium Share Posted November 11, 2023 I'd think the 'explosive Firehole Light' could easily be 'dimmed' by stuffing something in the Hole or carefully placing something partially or fully across the Hole; (bit of gauze or Kitchen Towel?) Having recently watched a loco climbing the incline to Gothland, after dusk a couple of weeks back, I can safely say that was Pyrotechnic. Phil 3 Link to post Share on other sites More sharing options...
RMweb Gold NHY 581 Posted November 11, 2023 RMweb Gold Share Posted November 11, 2023 12 minutes ago, Mallard60022 said: I'd think the 'explosive Firehole Light' could easily be 'dimmed' by stuffing something in the Hole or carefully placing something partially or fully across the Hole; (bit of gauze or Kitchen Towel?) Having recently watched a loco climbing the incline to Gothland, after dusk a couple of weeks back, I can safely say that was Pyrotechnic. Phil Sounds like the aftermath of a good Madras. 1 1 6 Link to post Share on other sites More sharing options...
RMweb Gold Gilbert Posted November 11, 2023 RMweb Gold Share Posted November 11, 2023 2 minutes ago, NHY 581 said: Sounds like the aftermath of a good Madras. or even worse - a bad one..... 1 3 6 Link to post Share on other sites More sharing options...
RMweb Gold The Stationmaster Posted November 12, 2023 RMweb Gold Share Posted November 12, 2023 On 11/11/2023 at 08:43, Les1952 said: no, just a chat... Les Good idea. Alas this firebox glow nonsense is one gimmick I don't like as it's about as realistic as Triang Series 4 track was becuase iyt is s random and frequent and bears no relation to the way the engine is working. (that aplies across the board, not just to Tapido and the 15XX Yes, I probably am an occasionally grumpy male of a more mature age who has the apparent dsadavantage of remembering the real ones doing their everyday work. 2 5 3 1 Link to post Share on other sites More sharing options...
RMweb Gold gwrrob Posted November 12, 2023 RMweb Gold Share Posted November 12, 2023 (edited) 2 hours ago, The Stationmaster said: Good idea. Alas this firebox glow nonsense is one gimmick I'd normally agree with you Mike but having fitted a Modelu GWR fireman on the footplate of the Accurascale Manor, the effect is quite acceptable. Edited November 12, 2023 by gwrrob added detail. 1 1 1 Link to post Share on other sites More sharing options...
Les1952 Posted November 12, 2023 Share Posted November 12, 2023 Update on the sticking. Giving it an extra two hours running seems to have solved the sticking. I've been shunting it slowly up and down the test track most of the day and it has refused to stick once. Lets see what Retford show brings next week when it works turn and turn about with others of the preserved fleet on NO PLACE. Checking- the firebox glow mostly corresponds with the shovelling. For a tank loco it is probably fired a lot more frequently than the prototype. Les 2 1 Link to post Share on other sites More sharing options...
RMweb Premium OnTheBranchline Posted November 24, 2023 RMweb Premium Share Posted November 24, 2023 On 09/11/2023 at 06:59, Silver Sidelines said: After some twelve months or more I have got round to completing the writing up of the construction of The Great Way Round. https://www.rmweb.co.uk/blogs/entry/26158-gwr-the-great-way-round-–-the-construction/ As part of the write up there is a YouTube link to a video made with the Camtruck - pushed by a Rapido 15xx. To complement the Camtruck video there is birds eye view of the 15xx travelling around the layout - behind the scenes and all. The 15xx runs very slowly and smoothly if you don't watch the chimney too long! Not going to lie, I was kind of holding my breath that the loco would go around the curves and not derail and fall to its demise... 1 Link to post Share on other sites More sharing options...
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