SweenyTod1 Posted May 17, 2019 Share Posted May 17, 2019 I really must make a comment here of what happened in the last 24 hours. A friend of mine had bought a J94 many months, if not a year, ago. It ran happily on his layout using a GM dc controller ( as it should). Last Wednesday he took it to another layout with Kentrol controllers. It ran for a little while, then stopped dead. The instructions which came with the loco says not to use feedback control. I discovered this info when he brought me the loco to sort out. After all the checks I could think of, I stripped it down to examine the motor. Definitely dead!! On the phone to Peters Spares, who don't hold any DJM spares, but directed me to speak to Dave direct. This I did, we had a nice chat, but he doesn't have spares either! He passed on all his spares to Digitrains. Soooo, a call to them, puchased a new motor with DCC chip/ blank plate already wired, which I received in less than 24 hours, reassembled the loco. Job's a good'un. Excellent service all round I'd say, but there's a moral here folks. Kentrol controllers are very good and a shame they are not being made again after the problems they had. They are Feedback controllers and my friend now knows, "if in doubt"read and apply the instructions! So there we are, a cautionary tale dear modellers. Enjoy the hobby. Tod 3 3 Link to post Share on other sites More sharing options...
Bedlington North Posted May 17, 2019 Share Posted May 17, 2019 Glad you are sorted... Do you not consider it slightly odd that the manufacturer doesn't hold spares? Link to post Share on other sites More sharing options...
Talltim Posted May 17, 2019 Share Posted May 17, 2019 Nowadays it’s not strange (but it is annoying) 2 Link to post Share on other sites More sharing options...
woodenhead Posted May 17, 2019 Share Posted May 17, 2019 So you spoke to Dave today? 2 1 2 Link to post Share on other sites More sharing options...
truffy Posted May 17, 2019 Share Posted May 17, 2019 And he had...information! 1 1 1 Link to post Share on other sites More sharing options...
SweenyTod1 Posted May 17, 2019 Author Share Posted May 17, 2019 4 hours ago, Bedlington North said: Glad you are sorted... Do you not consider it slightly odd that the manufacturer doesn't hold spares? Odd maybe, but he must have his business reasons and I got a very speedy result even so. Tod 3 hours ago, woodenhead said: So you spoke to Dave today? No. It was yesterday. If you read my post, note the 24 hour bit! Tod 1 hour ago, truffy said: And he had...information! Indeed he did and I am very glad of it too. That's what you get when you ask nicely. Tod 3 Link to post Share on other sites More sharing options...
micklner Posted May 17, 2019 Share Posted May 17, 2019 4 hours ago, Talltim said: Nowadays it’s not strange (but it is annoying) Equally strange that Digitrains do not list DJ spares on their webpage !! 1 Link to post Share on other sites More sharing options...
RMweb Premium John M Upton Posted May 17, 2019 RMweb Premium Share Posted May 17, 2019 There is a LOT of people who want to talk to Dave.... 3 Link to post Share on other sites More sharing options...
GWR-fan Posted May 17, 2019 Share Posted May 17, 2019 6 hours ago, Bedlington North said: Glad you are sorted... Do you not consider it slightly odd that the manufacturer doesn't hold spares? I believe that Hornby some years ago made a decision not to hold spares, referring people to places such as Peters Spares. 1 1 1 Link to post Share on other sites More sharing options...
RMweb Gold Bucoops Posted May 18, 2019 RMweb Gold Share Posted May 18, 2019 I think digitrains are nominated spares holder and repairers for Rapido so doesn't surprise me they cover others. Link to post Share on other sites More sharing options...
Recommended Posts